At Ridhi Sidhi Ayurveda we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our Ayurveda products.
1. Information We Collect
We collect information from you when you visit our website, make a purchase, subscribe to our newsletter, or contact us. The types of information we may collect include:
- Personal Information: Name, email address, mailing address, phone number, payment information.
- Health Information: Information about your health and wellness that you voluntarily provide for personalized Ayurveda recommendations.
- Device and Log Information: Information related to your device, IP address, browser type, and activity on our website.
2. How We Use Your Information
We may use your information for various purposes, including:
- Order Processing: To process and fulfill your orders, including shipping products, handling payments, and sending order confirmations.
- Customer Support: To respond to your inquiries, provide customer service, and manage your account.
- Personalized Ayurveda Recommendations: To offer tailored Ayurvedic product recommendations based on your health information.
- Marketing Communications: To send promotional materials, special offers, and newsletters (you can opt-out at any time).
- Compliance: To comply with legal obligations, including tax and regulatory requirements.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) for the purpose of fulfilling your orders and delivering services.
- Legal Obligations: We may disclose your information if required by law or to protect the rights, property, or safety of our company or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new ownership.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These help us analyze website traffic, customize your experience, and improve our products and services. You can control cookie preferences through your browser settings.
5. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no online transmission or storage method is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Choices
You have the following rights regarding your personal information:
- Access: You can request a copy of the information we hold about you.
- Correction: You can request corrections to your personal information if it is inaccurate.
- Deletion: You can request the deletion of your personal data under certain conditions.
- Marketing Preferences: You can opt-out of receiving promotional communications at any time by following the unsubscribe instructions in the communication or contacting us.